Privacy Policy
At Arkley Fine Art, we are committed to safeguarding your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or contact us directly.
- Use of Cookies
Like many websites, we use cookies and analytics tools to help us understand how visitors use our site and to improve your browsing experience. Cookies are small text files stored on your device that help websites remember your preferences and activity.
You can choose to disable cookies through your browser settings at any time. For guidance on managing cookies, visit: www.google.com/settings/ads
- Information We Collect
When you browse our website, certain technical data — such as your IP address and pages visited — may be collected automatically through tools like Google Analytics. This helps us understand general traffic patterns and improve our site performance.
If you choose to contact us, sign up for updates, or make a purchase, we may collect personal details including your name, email address, postal address, phone number, and order details. We only collect this information when you provide it voluntarily.
- How We Use Your Information
We use personal data to:
- Respond to enquiries and provide customer service
- Fulfill orders and process transactions
- Deliver artwork through our gallery or trusted couriers
- Share relevant updates, offers, or exhibition invitations (only with your consent)
- Monitor website traffic and improve our services
Your information is never sold or shared with third parties for marketing purposes. We may share limited details with service providers (e.g. delivery companies or payment processors) solely for the purpose of fulfilling your order.
- Email Communication
If you email us or use a contact form on our site, we may store your message and our replies in order to assist with your enquiry. Your email address will not be used for marketing unless you opt in separately.
- Data Protection and Security
We take appropriate steps to secure your information and protect it from unauthorised access. Payments are processed through trusted, PCI-compliant platforms such as Shopify Payments or PayPal. All data is stored in accordance with UK GDPR regulations.
- Legal Disclosure
We may disclose personal information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation or to protect the rights or safety of Arkley Fine Art, its customers, or the public.
- Policy Updates
We may revise this privacy policy from time to time. Any significant changes will be noted on our website. Continued use of our site after changes are posted implies acceptance of those changes.
- Contact Us
If you have any questions regarding this privacy policy or how your data is handled, please contact us at:
info@arkleyfineart.co.uk
Arkley Fine Art, 14 Hermitage Rd, Hitchin, SG5 1BT
